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I was able to sign in, select what I needed and then sign out, including having to reschedule my service appointment. I especially appreciate receiving text messages to confirm and update my appointment.
Angie -
Everything is set up for you to choose a date and time that's convenient for you and I really appreciate having this option.
Carla -
I chose to take this survey because I was very impressed with the look, ease of use, and responsiveness of this website. Far better than most.
Glenn -
First time using the website, easy to use and understandable. I didn't have any difficulty understanding how to purchase the tire and any discounts were applied automatically which is a big plus.
Otto -
Super accessible. I was able to make an appointment in less than a minute.
Ellie -
Making the appointment was simple, even for an old guy.
David -
Extremely easy to find exactly what I was looking for.
Jason -
I am not very computer-literate, but I was able to easily select tires, verify that they could be installed tomorrow, and then purchase them. Awesome!! Good job web designer people. :)
Anonymous -
This was one of the best website experiences I have ever had and I plan to continue to do business with America's Tire long into the future.
Anonymous
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All of your employees are very nice and alert to the needs of the customers. We have never been disappointed in wait time, store appearance, kindness and efficiency of all employees. Great experience! Keep up the good work.
James -
I am a long-time fan of America's Tire. I was helped by Will -- and I found him to be courteous, helpful, knowledgeable, honest, and professional. I'm so very glad to have a store so close by with such great staff.
Gary -
I was surprised and impressed by how nice the workers were that I encountered. It made the whole experience wonderful. They made me feel at home and well-informed. They were genuinely nice and that means a lot.
Karis -
Everyone was awesome; I was in and out even faster than the time mentioned. Very professional and courteous. The store is very clean. A very relaxing and stress-free experience.
Eric -
The fantastic service of each and every one of these workers made for an inviting, and confident experience to remember.
Justin -
All employees I had any contact with were most courteous and professional and I was informed that should I have any tire problems to please allow them to attend to them. I was thanked earnestly and told to have a great day.
Vernon -
All employees were outstanding. The store was extremely busy and store personnel were able to balance wait times with making sure all customers had a pleasant experience.
Christopher -
Dawson was a great help. I made my order through the website but the in-store experience was great.
Alexander -
I appreciate the effort they took to take care of the painted hubcaps. The car is almost 60 years old and I don't take it out much, but I'm comfortable taking it to the store in Sherman from past experiences with my other cars.
Michael
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All the staff as usual were friendly and knowledgeable. I received an email letting me know that my tires arrived at the store. They called me the afternoon before our appointment to let me know my tires arrived and that if I had time they could complete my appointment early.
Jonwa -
Andrew answered a phone call and was the person I dealt with when I came into the store. Both interactions were terrific. He understood what I needed, took time to look into it all carefully, told me how long it would take, and called me to let me know the vehicle was done, well within the quoted time.
Bryan -
Always very impressed with professionalism. Gabriel helped me reorder my tires and called me as he promised.
Jay -
All the staff at the Gosford store were great! I had a piece of metal in my tire and my spare tire was too old to put on; they put on a good used tire and ordered my new tire. The new tire came in the next morning. They called me and I went back and they put on the new tire and got me on my way.
Richard -
I had ordered my tires online with an appointment for the following days. The store reached out to me within 30 minutes after ordering my tires and said the tires were in stock and if I wanted them today, to come in and they could work me in, so I did.
Charles -
Alyssa is amazing! She called me to let me know there was availability for an earlier drop-in time days before my scheduled appointment. She has helped me before and she's always patient and friendly answering questions. All the staff at this location are kind and approachable, great local experience.
Andy -
Andrew was great! I ordered and bought tires online and had a day and time set up. About an hour before I was scheduled to come in, Andrew called me and said the tires I ordered were unavailable but said he would offer me a different option which was more expensive for the same price!! Great customer service!! Thank you Andrew and America's Tire!
Win -
Brent and his entire team did a phenomenal job. Customer service and job quality were excellent, but the most impressive aspect of my experience was the communication. I knew exactly what to expect and they followed through with every expectation.
B.J. -
Brittany provided excellent communication during my last visit, explaining each service that was recommended for my vehicle, with no pressure to purchase with a friendly helpful demeanor.
Kurt
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LOVE the "Treadwell" help! Made the tire buying decision much easier!
Nick -
"Treadwell Tire Guide" was very helpful for tire selection. My vehicle profile was maintained and saved for every account login.
Patrick -
Treadwell is very helpful for narrowing down my options, especially between me and my partner, who have different driving needs!
Alex -
The Treadwell guide was easy and very helpful.
Jerry -
The website looks great and works great at selecting tires.
Kurt -
I love the Treadwell service! Such great recommendations with very little input from me. I'm excited to see how these tires do!
Anonymous -
Treadwell works wonderfully and allowed me to easily select the best tire for my Nissan Titan XD!!!
Anonymous -
I used the Treadwell Tire Guide and was able to find the tires that fit my use.
Anonymous -
The Treadwell section is very helpful-- overall, the website is easy to navigate.
Anonymous