What is your return policy?

If you're ever not satisfied with your purchase, bring it back and we will make it right. That is our promise.

What if my tire is damaged or defective?

Every tire we sell comes with a FREE prorated road hazard warranty, as well as a manufacturer's limited warranty. We also offer our Certificate for Repair, Refund, or Replacement program. Learn About Certificates

Do I need a receipt from my purchase?

Your receipt or order number is the fastest way to help us locate your purchase. If you don't have a receipt, we should be able to find the purchase in other ways but we may require additional information.

Do you take everything back?

We'll do our best to take care of you. However from time to time, we may be unable to accommodate a return.

Is there a time limit? What if the item has endured minor wear and tear?

We will do our best to take care of our customers and deal with them fairly. There are occasions where we may not accept a return. There are no time limits for returns or exchanges.

Are there restocking fees?

Not typically, however restocking fees may apply to products we have to custom order on your behalf. If you have any questions about this, please reach out to one of our trusted experts at your local Discount Tire store.

Return and Exchange Policy

If you’re not satisfied with your purchase, bring it back and we’ll make it right. We stand behind our products and services and want you to be completely satisfied.

How to return or exchange

Visit any local store with the item(s) you want to return or exchange.
A teammate will review your request and help you with next steps. Returns are handled on a case‑by‑case basis to make sure you’re taken care of.
To exchange: your account will be charged for the new item and credited for the returned item.

Find a local store

What to bring

The item(s) you’re returning
Your receipt or order number (fastest way to locate your purchase)
Your original form of payment

Don’t have a receipt? We can usually find your purchase in other ways, though we may need additional information.

Refunds

Eligible items are refunded to the original form of tender.
Credit card refunds typically appear within 14 business days, depending on your card issuer and billing cycle.

Damaged or defective tires

Every tire we sell includes: - A free prorated road hazard warranty - The manufacturer’s limited warranty

You can also add our Certificate for Repair, Refund, or Replacement for extra coverage. Learn about Certificates

Time limits and fees

There’s no set time limit for returns or exchanges. We’ll do our best to help, though there may be occasions when we can’t accept a return.
Restocking fees aren’t typical, but they may apply to products we custom order on your behalf. If you have questions, talk with your local store.

Your local store

Discount Tire — Lakeland, FL
6975 US Highway 98 N, Lakeland, FL 33809-2135
Phone: (863) 797-1236
Hours: Mon–Fri 8:00 AM–6:00 PM, Sat 8:00 AM–5:00 PM, Sun Closed

View store details or schedule an appointment. Walk‑ins are welcome.