New Tires and Wheel Store in Mission Viejo, CA 92692

Fantastic service.

I have been buying tires from this store for quite some time. On rare occasions I have had to have flats fixed. I trust them to fix flats correctly. I am the rare customer that wants to watch the work done. I like being able to see the brakes with the wheels off, being a former engine builder. I was able to find the wheel lock that I forgot to hand them initially. I was there to find out if the puncture was too large to repair or not. If too large a puncture, a new tire is needed. The repair man was able to repair the tire fortunately. They were pretty busy at noon. Next time I would make an earlier appointment to bring the car in. Overall, it tool about 1.5 hours for the car to be ready from my appointed time. That was fair.

Knowledgeable and a great price

I've happily used this location for over 20 years. However, the app reservation system shows wait times are not accurate. Even scheduled appointment times can be delayed by an hour or more.

I had a 4pm appointment at 28592 Marguerite Pkwy Mission Viejo, CA 92692. I got to the store at 4:05 and was checked in around 4:15. I was told my car would take about an hour. At 5:15 my car was still in the same spot I had parked my car in. I went to the front and asked about my car, he said they were going to pull the tires from inventory. He then went out into the garage area and the tech an he looked at the computer and both looked over to me standing at the desk with a “oops we forgot that car” look on their faces. The flier person came back in and told me it would only take 15 minutes. My car was finished around 5:55pm